Updated: 01/03/2024

Privacy Policy.

Create Engage (“us”, “we”, or “our”) operates the website https://createengage.com.au (the “Website”) and the Company application (the “App”) together with our services as further described in our Terms of Use (the “Services”). This Privacy Policy describes how we collect, store, use, and distribute information about our users through the Website, App, and Services.

Consent: By using the Website, App, or our Services, you consent to the use of your Personal Information as described in this Privacy Policy. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. We will not actively collect Personal Information for the purpose of sale or marketing in a way that specifically identifies the individual. In other words, we don’t sell customer lists. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the Website, App, and/or the Services.

Collection of information: We aim to collect, use, and disclose only such information as is required to enable us to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up for our Services or contacting us with questions or for further information, and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.

Two types of information may be collected through the Website, App, and our Services: Personal Information and Non-Personal Information. This Privacy Policy does not extend to the collection, use, or disclosure of the following information which is currently not limited by applicable privacy laws: (a) information that is publicly available, such as names, addresses, telephone numbers, and electronic addresses when listed in a directory or made available through directory assistance; or (b) Non-Personal Information (as defined further below).

Personal Information: personal Information is personally identifiable information, such as your name, address, email address, credit card information, birth date, and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information, but if you choose not to provide certain requested Personal Information, in some instances, you may not be able to register to use the Website, App, or Services or be able to access and them at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website, App, or Services. We may collect Personal Information in respect of the Website, App, or Services through registration processes; communications with you; information downloads; service use; purchases; user support; and surveys.

Non-Personal Information: Non-Personal Information is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the Website, App, or Services, and the type and version of browser or operating system being used by visitors to access the Website, App, or Services. Aggregate information, such as demographic statistics of our users (e.g., average age or geographical location of our users), number of visitors, what pages users access or visit, and average time spent on the Website, App, or Services is not considered Personal Information. Similarly, business contact information such as the name, title, business address, email address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.

Use of Information: We collect information for the following purposes:

  • Registration: In order to register for our Services, you must provide certain Personal Information to us such as your username and email address.
  • Account Information: You have the option to provide us with additional account information including photos. We will use such information to provide you with the Services and as otherwise permitted by this Privacy Policy.
  • Sharing Features: you use any third-party platforms that we support through embedding on the app such as Facebook or Twitter to share content, such content will be publicly available and searchable on the Internet.
  • Posts and Comments: If you choose to publish a post or a comment on the Website or the App, your username, profile photo, and the content of your post or comment will be made publicly available on the Website or the App.
  • Messages: Users have the ability to send messages to each other through the Services. If you send a message to another user, they will be able to see your username, profile photo, and the content of your message. If you receive a message from another user, we will send you an email to let you know that you have received a new message.
  • Metadata: We collect and use various metadata derived from your use of the Service. For example, if you post a comment on Facebook, we also collect the time that such comment was posted. In cases where content is made publicly available such as public comments, the associated metadata may also be made publicly available.
  • Marketing Communications: If you opt-in to receive marketing communications from us, we will keep you up to date on our products and services. You may withdraw your consent to receiving marketing communications from us at any time by following the opt-out instructions in each communication.
  • Statistics: We also collect statistics about use of the Services which we use for analytics including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.
  • System Logs & Cookies: Cookies are used by us to track content usage and traffic on the Website and App. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. Cookies help us compile aggregate statistics about usage of this Website and App, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website and App. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website, App, or Services. Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.

Advertisements: Advertisements appearing on the Website or App may be delivered by us or one or more third-party web advertisers. These third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you. The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies. 


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